FAQ

in2 enhances the natural mechanisms of the body to extend your endurance and delay ejaculation. By using Electrical Muscle Stimulation (EMS) technology, the perineum muscles between the genitals and the anus contract. These are the same muscles you may activate to stop the urine flow. Contracting these muscles helps lengthen the time between penetration and ejaculation. 

Most men feel a light, tingling sensation that is pleasant and enjoyable. You will also feel the muscles contracting effect of the device.

Yes, in2 has been clinically proven safe and effective and has received FDA clearance and a CE mark. For more information, please refer to the user guide.

in2 is intended for single use, and its battery provides stimulation for 12-15 minutes. After using the device, simply discard it. 

in2 can be a natural part of your intimate experience, as it is made to enhance and extend it. Both of you will feel the effect of the device, though your partner will not feel the device or its stimulation. 

If you've used in2 and haven't seen results, it could be due to incorrect usage, or you might be part of the "non-responders" group.
While in2 may not work for every man, it has been shown to help approximately 3 out of 4 men last longer, with a 3.25 times improvement in time to ejaculation.

To start using in2, follow these three simple steps:

1. Trim the hair in the perineum area before using the device. This will ensure better sensation and prevent discomfort. Trimming the hair can be done in advance. It’s best just to trim the hair and not shave it completely to avoid skin irritation.
2. Remove the liner and attach the device to the perineum skin.
3. Turn the device on 1-2 minutes before penetration by pressing and holding the on/off button for 1 second. Within 30 seconds, you will feel a gentle stimulating sensation.

To deactivate the device, press the on/off button and hold for at least 3 seconds. 

Gently remove the device and discard it.  

The device provides stimulation for 12 to 15 minutes. in2 is a single-use device, so you should not reapply once removed. You should also avoid transferring it to another user.

Absolutely! The device does not contain drugs or chemicals, so you can decide to stop using it whenever you want. Moreover, the muscle stimulation it creates does not weaken your natural abilities or sexual stamina. 

You can still use the device if you have a fully shaved or hairless perineum. Please note that your skin may be irritated if you have recently shaved this area. Using the device on irritated skin may be unpleasant; if you feel discomfort, turn it off by pressing the power button for at least three seconds and gently remove it.

You can safely enjoy using up to two in2 devices per day.

Yes, you can use in2 with a condom.

No, the device is not intended for wet or humid environments.

You can use in2 with most sex toys, as long as the toy does not interfere with the placement of the device. For example, if you put on a penis and testicle harness or a penis ring, they may rub with the device's contour, causing it to peel off partially. As a result, the device may not function effectively. Do not use the device while using penis rings with perineum or prostate stimulation attachments.

in2 has been tested on vaginal intercourse only.

Trans women who have not undergone gender-affirming surgery can enjoy in2. Do not use the device if you had surgery in the genital area, especially in the perineum (the area between the genitals and the anus). 

Trans men who have undergone gender-affirming surgery should not use the device as it is intended only to delay ejaculation. The device has not been tested on trans men who have undergone such surgery.  

The device has not been tested in the context of pregnancy.

Yes, in2 is a clinically proven medical device. It is FDA-cleared and CE-marked.

No, never use in2 if you have an implanted electronic device.

In some cases, using the device may cause skin irritation. Check if you and your partner are allergic to any of the components of the device that come in contact with the skin (hydrogel, polyolefin foam, or thermoplastic elastomer (TPE)).

The device has not been tested on men younger than 18.

in2 was designed for men who can have intravaginal intercourse and wish to delay their ejaculation. It may have a positive effect on non-intravaginal ejaculation, but it has not been tested for that situation.

Yes, check the expiration date on the bottom of the package or the pouch package. 

The device is powered by two built-in LR721 non-rechargeable batteries. 

The current version of in2 is non-rechargeable and intended for single use. We are currently working on a reusable device.

If the device cannot be turned on or is not working correctly, please contact our Customer Service HERE.

Currently, in2 is not covered by medical insurance.

Store in a dry, cool place. The recommended storage temperature is 5-40˚C.

No, you do not need a medical prescription to use it. 

We accept payments by credit card via secured transaction. 

Yes, you can pay for your online purchase in your local currency.

The company's name – Virility– will appear on the credit card details.

To check your order status, log in to My Account on the site. If you do not have an account, you will be redirected to the registration page to create one.

You will be able to apply the coupon code on the checkout page.

If you were charged an incorrect amount or for the wrong product, please contact our Customer Service.

If your payment was declined, please check that the details provided are correct and that your credit card has not expired. If the problem persists, please contact your bank or credit company. 

To cancel your order, please contact us via our contact form. Please note that this can be done up to 14 days after you receive your order.

Absolutely. All our products are shipped in a discreet and non-descriptive package without indicating the package content or the product’s name. 

All worldwide shipping is free.

We typically process and dispatch orders up to 24 hours after they are placed. Shipping in the UK usually takes 2-4 business days.

Products can only be returned when they are still sealed in their original package. Returns are subject to the conditions set in our shipping and returns policy.

To return your order, please contact us via our contact form.

Please refer to our shipping and returns policy.

Please contact us through our contact us form.

Currently, we only ship to the UK (England, Scotland, Wales, and Northern Ireland).

The device does not have a warranty.

Virility complies with all privacy laws that apply to our business, including the GDPR and the UK GDPR. The GDPR stands for the General Data Protection Regulation and is a comprehensive EU-wide law that governs the use, sharing, transfer and processing of any personal data that originates from the EU. Since Brexit, the UK has adopted the GDPR into domestic law - the Data Protection Act 2018 (also known as the “UK GDPR”). 

Virility is committed to comply with the GDPR, protect your privacy and honor your rights, and among other:  

1. Virility implemented appropriate security measures and precautions in accordance with GDPR standards.  
2. Virility appointed a data protection representative for its customers and users in the UK, in order to allow for an easy exercise of privacy-related rights, all as detailed under our Privacy Policy.
3. Virility obtained and maintains applicable policies and procedures intended to ensure any data breach notifications will be made on a timely manner, in compliance with the GDPR requirements including notifications to applicable regulators and effected data subjects.  
4. Virility’s personnel who are authorized to process personal data have committed to confidentiality obligations. In addition, Virility personnel who access and process personal data are trained on how to handle and ensure its security.  
5. Virility has in place applicable contractual provisions with its service providers that process personal data, detailing their obligations the same data management, security, and privacy practices and standards to which we hold ourselves, and to use personal data solely for the purpose instructed by Virility.  
6. Subject to the GDPR, Virility obtained and maintains applicable policies and procedures intended to ensure that data subject requests to exercise their rights will be respected, processed and fulfilled in compliance with the GDPR. Your rights and the ways to exercise them are detailed under our Privacy Policy.

When accessing our websites, creating an account, or placing an order with us, Virility collects certain types of data, which may be considered personal data under applicable laws. We mainly collect personal data to process and fulfil an order. However, we may further collect certain types of personal data to secure and improve our services, for marketing purposes, to comply with our legal obligations, or for other purposes under our legitimate interest or subject to your consent, in compliance with applicable laws. The types of personal data we collect from you, and their purpose are detailed under our Privacy Policy.

Virility Medical values privacy rights. Depending on your interaction with us, you can make certain requests and exercise certain rights regarding your personal data. For detailed information on your rights and how to exercise your rights, please see our Privacy Policy and the Data Subject Request form.

Please note that certain rights can be easily exercised independently by you without the need to fill out the form. For example, if you are our customer, you can change or correct certain data provided under your account (such as contact information), you can easily opt-out from our email marketing by clicking the “unsubscribe” link included in each message, and you can opt-out or otherwise set your preference-related cookies through our cookies settings tool, available on our website.

In addition, we have appointed a data protection representative for our customers and users in the UK, in order to allow for an easy exercise of privacy-related rights, all as detailed under our Privacy Policy.

Virility Medical has implemented organizational and technical safeguards to secure the personal data we collect and process in compliance with GDPR requirements. For more information on how we secure and store personal data, see our Privacy Policy.

For any question, inquiry or concern related to the personal data we collected, contact our Privacy team at privacy@virilitymedical.com.

You can set up your account by clicking the login button.

By clicking the login button, you can recover your password.

You can change your address and account details by logging in to your account. 

You can cancel your account through our contact us form.